Artificial intelligence-powered service, GPT-3 from OpenAI, faced workplace restrictions due to concerns over potential data privacy and confidentiality breaches. As its technology is integrated into HR platforms and other workplace tools, companies such as Apple, Spotify, and Verizon have placed limits or bans on how employees can use the generative AI. Office staff are often found to use the tool for vast productivity advantages, however, fears that sensitive information could be compromised by being fed into the software and inadvertently extracted has led to lesser use.
Despite this, there’s a “fear of missing out and a fear of messing up” among corporations, according to Danielle Benecke, a Baker McKenzie executive. With AI chatbots exhibiting greater permanence in the workplace, HR leaders are trying to establish rules around using such tools. Google advises its employees against sharing confidential information with the chatbot, while easing its employees into using its own generative AI tool, 'Bard'.
Exceptionally, Baker McKenzie shows eagerness to leverage the AI tool while being watchful of the consequences. To sum up, while companies consider the threat of a data breach grave, they are equally worried about being left behind as AI gains a further, more enhanced role in entities of the future.